Error: "Part Exchange Has Been Accepted into Stock" When Cancelling an Order

If you're receiving the error "Part exchange has been accepted into stock" when attempting to cancel an order, it means that the part exchange (PX) vehicle has already been accepted into your stock. This prevents the cancellation of the order until the PX vehicle is set back to a pending status.

Steps to Resolve the Issue and Cancel the Order

1. Go to the PX Stock Record

   • Navigate to the PX stock record linked to the order.

2. Accept the Vehicle into Stock (If Not Already Done)

   • Ensure the part exchange vehicle has been fully accepted into stock.

3. Return to the Host Stock Record

   • Locate the original host stock record that contains the order.

4. Update the PX Detail Tab

   • Go to the PX Detail tab.
   • Click Make Pending to revert the part exchange status.

5. Cancel the Order

   • Once the PX vehicle is marked as pending, you should now be able to successfully cancel the order.

Why Does This Error Occur?

This safeguard ensures that part exchange vehicles are properly accounted for in stock before an order is cancelled. If the PX has been accepted into stock, it prevents accidental removal of financial records or vehicle movements.