How to Add a New Enquiry Type

Adding a new enquiry type allows you to categorise and track different types of customer enquiries effectively within Navigator.

Steps to Add a New Enquiry Type

1. Access Enquiry Manager

• Navigate to Vehicles > Vehicle Parameter Maintenance > Enquiry Manager

2. Select Enquiry Types

• Click on Enquiry Types to access the list of existing enquiry categories

3. Add a New Enquiry Type

• Click Add New
• Enter the name of the new enquiry type
• Provide a description if needed

4. Save and Apply

• Click Save to finalise the addition
• The new enquiry type will now be available for selection when logging enquiries