How to Stop Invoices Printing for Parts Sales

In some cases, you may want to prevent an invoice from printing automatically after processing a parts sale in the EPOS (Electronic Point of Sale) system. This can help reduce unnecessary paper use, avoid reprinting for account customers, or allow for manual control of document output.

This process is especially useful when:

• The customer does not require a printed invoice.

• You’re handling internal transfers or warranty jobs.

• You want to suppress printing for account customers with consolidated invoicing.

How to Prevent Automatic Invoice Printing

1. Process the parts sale as normal through the EPOS screen.

2. Once the sale is complete, click on the Customer button located in the top left-hand corner of the EPOS interface.

3. A pop-up window will appear.

4. At the bottom of this window, next to the Confirm and Cancel buttons, locate the small checkbox.

5. Tick this box to prevent the invoice from printing.

6. Click Confirm to finalise the sale without generating a printed invoice.

Tips and Considerations

• This setting applies only to the current transaction - it will not carry over to future sales.

• Always double-check whether the customer needs a printed invoice before suppressing it.