How to Correct an Incorrect Mileage on a Service Invoice

If a service invoice contains incorrect mileage, follow these steps to correct it accurately and ensure the records are updated properly.

Steps to Correct Mileage on a Service Invoice

1. Credit the Service Invoice:

   • Issue a credit note to void the incorrect details on the existing service invoice.

2. Update the Mileage:

   • Navigate to the Customer Record and select the Vehicle tab.

   • Update the mileage to reflect the correct reading.

3. Reissue the Service Invoice:

   • Generate a new service invoice with the corrected mileage.

Why This Process Is Important

• Ensures Accuracy: Prevents discrepancies in service history and billing records.

• Maintains Compliance: Keeps records consistent for warranty claims and audits.

• Improves Customer Trust: Demonstrates attention to detail and commitment to accurate service documentation.